prestige can be gained,luxury can be purchased,
prestige can be gained,
luxury can be purchased,
prestige can be gained,
luxury can be purchased,
refinement is sensed.
We don't teach luxury. We help brands see it through a different lens.
We don't teach luxury. We help brands see it through a different lens.
masstige services
Our
Methodologies™
prestige can be acquired, refinement is sensed.
Luxury Experience Assessment™ (mystery shopping) + Client Memory Index™ Analysis & Report
An independent three-visit assessment programme designed to evaluate the complete luxury customer experience.
Luxury Experience Assessment™ (mystery shopping) + Client Memory Index™ Analysis & Report
An independent three-visit assessment programme designed to evaluate the complete luxury customer experience.
mystery shopping + Client Memory Index™ Analysis & Report
An independent three-visit assessment programme designed to evaluate the complete luxury customer experience.
Client Memory Index™ Transformation Program
a tailored development program built on a detailed Client Memory Index™ Report, designed to transform mystery shopping findings into lasting customer impact.
Client Memory Index™ Transformation Program
a tailored development program built on a detailed Client Memory Index™ Report, designed to transform mystery shopping findings into lasting customer impact.
Brand Guardian Assessment™
An independent brand protection methodology that evaluates how consistently employees represent and protect your brand standards through real customer interactions.
Brand Guardian Assessment™
An independent brand protection methodology that evaluates how consistently employees represent and protect your brand standards through real customer interactions.
Luxury Judgment™
Scenario-based decision workshops designed to strengthen professional judgement in luxury retail and hospitality.
Luxury Judgment™
Scenario-based decision workshops designed to strengthen professional judgement in luxury retail and hospitality.
About Us
Projects Launced
10+
10+
Years Of Experience
1+
1+
Happy Clients
1+
1+
Projects Launced
10+
10+
Years Of Experience
1+
1+
Happy Clients
1+
1+
Projects Launced
10+
10+
Years Of Experience
1+
1+
Happy Clients
1+
1+
The Founder
zeki dagasan
with more than a decade spent within the world of watchmaking and premium retail, he has held management roles for some of the industry's most respected brands including Richard Mille and Patek Philippe.
today, he helps refined brands elevate customer experience, strengthen commercial performance and build lasting value.
with more than a decade spent within the world of watchmaking and premium retail, he has held management roles for some of the industry's most respected brands including Richard Mille and Patek Philippe.
with more than a decade spent within the world of watchmaking and premium retail, he has held management roles for some of the industry's most respected brands including Richard Mille and Patek Philippe.
today, he helps refined brands elevate customer experience, strengthen commercial performance and build lasting value.
academic development
Bocconi University - Management of Fashion and Luxury Companies
Bocconi University - Management of Fashion and Luxury Companies
Yale University - The Psychology of Negotiation: How to Find Elegant Trades
Yale University - The Psychology of Negotiation: How to Find Elegant Trades
EDHEC Business School - The Psychology of Emotions: Introduction to Embodied Cognition
EDHEC Business School - The Psychology of Emotions: Introduction to Embodied Cognition
University of Cambridge - Mastering Luxury Hospitality: Fundamentals to Leadership
University of Cambridge - Mastering Luxury Hospitality: Fundamentals to Leadership
let’s talk
contact for the next step
do not hesitate to say hi
let’s talk
contact for the next step
do not hesitate to say hi
let’s talk
contact for the next step